Shipping policy
Shipping Policy
Last Updated: June 2026
At [Your Store Name], we are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.
1. Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- During festivals, sales, or high-demand periods, processing times may be slightly longer.
2. Delivery Time
We currently ship across India.
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities | 3–7 Business Days |
| Other Cities & Towns | 5–10 Business Days |
| Remote Areas | 7–12 Business Days |
Please note that these are estimated delivery times and may vary due to courier delays, weather conditions, or unforeseen circumstances.
3. Shipping Charges
- Free Shipping on all prepaid orders above ₹999.
- A standard shipping fee may apply to orders below the free shipping threshold and will be displayed during checkout.
- Cash on Delivery (COD), if available, may include an additional handling charge.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking details. You can use the tracking number to monitor your shipment status.
5. Dropshipping Fulfillment
As a dropshipping store, some products may be shipped directly from our trusted supplier or fulfillment partner. If you order multiple products, they may arrive in separate packages.
6. Delivery Delays
While we strive to deliver all orders within the estimated timeframe, delays may occur due to:
- High order volumes
- Courier service disruptions
- Natural disasters or extreme weather
- Government restrictions or public holidays
We appreciate your patience and will keep you informed if there is a significant delay.
7. Incorrect Address
Please ensure that your shipping address and contact details are correct before placing your order. We are not responsible for delays or failed deliveries due to incorrect or incomplete address information provided by the customer.
8. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact our support team within 48 hours of delivery. We will work with our shipping partners to resolve the issue as quickly as possible.
9. International Shipping
Currently, we only ship within India. International shipping services may be introduced in the future.
10. Contact Us
If you have any questions regarding shipping or your order status, please contact us:
Email: support@[yourstore].com
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)